My Download?

General discussion about StarTools.
Post Reply
Astrosurf
Posts: 8
Joined: Sun Aug 09, 2015 6:37 pm

My Download?

Post by Astrosurf »

I bought ST last night but haven't had an email to download it. What do I do now??

Alexxx
User avatar
Cheman
Posts: 386
Joined: Tue Aug 20, 2013 11:20 pm
Location: Gardnerville Nevada, USA
Contact:

Re: My Download?

Post by Cheman »

Hi Alexxx
Ivo should be sending you your license file soon. Fear not ;)
Che
Burly
Posts: 387
Joined: Mon Aug 31, 2015 7:06 am
Location: Northamptonshie uk

Re: My Download?

Post by Burly »

yes fear not ivo will sort it :thumbsup:
Cheman wrote:Hi Alexxx
Ivo should be sending you your license file soon. Fear not ;)
Che
User avatar
admin
Site Admin
Posts: 3367
Joined: Thu Dec 02, 2010 10:51 pm
Location: Melbourne
Contact:

Re: My Download?

Post by admin »

Sorted! (if all is well)

We're in Australia, so there tends to be some time difference between receiving the order and being able to double check the details, generating the license file and sending it out. This is why we ask for 48h to fulfil your order on the 'buy' page.

Do let me know if you you have any other trouble!
Ivo Jager
StarTools creator and astronomy enthusiast
Astrosurf
Posts: 8
Joined: Sun Aug 09, 2015 6:37 pm

Re: My Download?

Post by Astrosurf »

It's OK, the reply was in spam. I'm an idiot! :lol:
Post Reply