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Version 1.5.366 crashes on Mac

Posted: Thu Sep 12, 2019 9:35 am
by elpajare
I have downloaded version 1.5.366 for Mac from your website. I can start it and I can open an image but when I press Autodev the application crashes.

In the downloaded package, this Mac version is dated January 1, 2013 !!

What do I have to do?

Thanks

Re: Version 1.5.366 crashes on Mac

Posted: Thu Sep 12, 2019 11:39 am
by admin
Hi,

Can you confirm you extracted all files and not just replaced the executable?
Thank you !

Re: Version 1.5.366 crashes on Mac

Posted: Thu Sep 12, 2019 1:01 pm
by elpajare
I have only replaced the .app.

If anything else is necessary, I would appreciate you indicating the complete procedure or a link if this problem is already solved

Thank you

Re: Version 1.5.366 crashes on Mac

Posted: Thu Sep 12, 2019 4:14 pm
by szymon
Just to confirm that 1.5.366 works just fine on my Mac. After I download the new zip file to my Downloads directory, my process is as follows:

Code: Select all

szymon-macbook:~ szymon$ cd /Applications/
szymon-macbook:Applications szymon$ mv distro distro.old
szymon-macbook:Applications szymon$ unzip ~/Downloads/StarTools_1_5_366.zip 
Archive:  /Users/szymon/Downloads/StarTools_1_5_366.zip
   creating: distro/
  inflating: distro/.DS_Store        
  inflating: distro/CHANGELOG        
  inflating: distro/EULA.txt         
  inflating: distro/StarTools-Linux32  
  inflating: distro/StarTools-Linux64  
  inflating: distro/StarTools-Windows32.exe  
  inflating: distro/StarTools-Windows64.exe  
   creating: distro/StarTools.app/
   creating: distro/StarTools.app/Contents/
  inflating: distro/StarTools.app/Contents/Info.plist  
   creating: distro/StarTools.app/Contents/MacOS/
  inflating: distro/StarTools.app/Contents/MacOS/StarTools  
 extracting: distro/StarTools.app/Contents/PkgInfo  
   creating: distro/StarTools.app/Contents/Resources/
  inflating: distro/StarTools.app/Contents/Resources/icon.icns  
  inflating: distro/resources        
szymon-macbook:Applications szymon$ mv distro.old/license distro
szymon-macbook:Applications szymon$ cd distro
szymon-macbook:distro szymon$ xattr -dr com.apple.quarantine StarTools.app
szymon-macbook:distro szymon$
The app at /Applications/distro/StarTools.app then runs just fine :-)

Re: Version 1.5.366 crashes on Mac

Posted: Thu Sep 12, 2019 4:54 pm
by elpajare
Thanks to all

This is my procedure in Mojave:

1.- Grant Startools accessibility permission in System Preferences (Accessibility / Allow startools.pp)

2.- Put the app + startools.log + resources + license in the Applications folder, together

Now it works correctly. :)

Re: Version 1.5.366 crashes on Mac

Posted: Fri Sep 13, 2019 1:00 am
by admin
Thanks all! I should probably put in a mechanism to check if the 'resources' file matches the executable version.