Could not create Tracking data

Questions and answers about problems with the software, modules or functionality.

Could not create Tracking data

Postby LookinUp » Wed May 15, 2019 7:43 am

Hi ivo
I'm using Windows64, StarTools 1.4.352 and have the following error message,
'Could not create Tracking data. Please make sure StarTools has read/write in /tmp/ on MacOSX and Linux.' It is a Windows machine I'm using.

The error does not occur with any specific module but can appear at any stage. I've checked to see if there have been any other differences in installing/downloading the software but can't find anything that would suggest this should happen.

Regards

Phil
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Re: Could not create Tracking data

Postby admin » Thu May 16, 2019 5:41 am

LookinUp wrote:Hi ivo
I'm using Windows64, StarTools 1.4.352 and have the following error message,
'Could not create Tracking data. Please make sure StarTools has read/write in /tmp/ on MacOSX and Linux.' It is a Windows machine I'm using.

The error does not occur with any specific module but can appear at any stage. I've checked to see if there have been any other differences in installing/downloading the software but can't find anything that would suggest this should happen.

Regards

Phil

Hmmm.... Can you confirm you have at least a few GBs of free space available in the folder you have launched StarTools from?
Ivo Jager
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