mac version wont start

Questions and answers about problems with the software, modules or functionality.

mac version wont start

Postby crestofawave » Mon Mar 27, 2017 7:34 pm

having a bit of a problem opening the mac version (bought).
i can open it but not with the startools run icon, i have to go into resources and run from the terminal
any ideas, 1.4 and the stable
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Re: mac version wont start

Postby crestofawave » Wed Mar 29, 2017 9:10 am

no ideas ?
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Re: mac version wont start

Postby admin » Thu Mar 30, 2017 1:18 am

Hi,

Please refer to the following (from the download section);


macOS notes

Some macOS (e.g. Sierra and above) users may need to run "xattr -dr com.apple.quarantine StarTools.app" to un-quarantine StarTools.

Alternatively StarTools can be launched via control + click on the application, Show Package Contents, navigating to Contents/MacOS and clicking on the application.



Unfortunately Apple is making it harder and harder to distribute (let alone compile) cross-platform applications for macOS...

If this doesn't solve the problem, could you let me know the version of macOS you are running, as well as the version of StarTools you are running? Thank you!
Ivo Jager
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Re: mac version wont start

Postby crestofawave » Thu Mar 30, 2017 3:40 pm

yep tried that just always return no such app, i assume its a quarantine issue but I’m not completely sure, running sierra 10.12.3 and the latest startools 1.4.327
clicking the shortcut does nothing at all, tried other versions and same prob, never get the popup about not being able to run, so seems weird,
i know i can run from the terminal but its a pain
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Re: mac version wont start

Postby admin » Thu Mar 30, 2017 11:45 pm

crestofawave wrote:yep tried that just always return no such app, i assume its a quarantine issue but I’m not completely sure, running sierra 10.12.3 and the latest startools 1.4.327
clicking the shortcut does nothing at all, tried other versions and same prob, never get the popup about not being able to run, so seems weird,
i know i can run from the terminal but its a pain


Thanks for the info! It sounds like the unquarantine command fails to locate the app.
This is totally my bad - it's not clear from the note that the command needs to be run from the folder that StarTools.app is located in, e.g. use the 'cd' command to navigate to the to folder (you can use the TAB key to auto-complete).
I will update that now.

Does this work for you now?
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Re: mac version wont start

Postby crestofawave » Fri Mar 31, 2017 10:41 pm

brilliant, that got it ivo thank you, only thing I noticed is its not updated on the web on the mac and safari but fine on windows
cheers for the help......again :)
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