MikeNeumann wrote:Thank you for responding, Ivo.
Both versions of StarTools are installed on my data drive. I have verified that I can write to the directories and subdiretories for both versions of Startools. Windows 10 has a known bug whereby even after setting the read/write permissions, the properties dialog still (falsely) indicates that the directory is read-only. That being the case, I verified that I can write to each folder by creating and deleting a text file in each.
The most significant difference between the two computers is that my new one has Webroot SecureAnywhere installed. I disabled that and was able to complete a run through StarTools without error. I'm not yet certain whether Webroot is the problem, but will work on this to verify. I propose that you not spend any more time on this issue until I conduct further testing. I will let you know the results of my tests.
Does StarTools write to any location other than the program folders?
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