Search found 29 matches

by richbandit
Thu Oct 10, 2019 6:57 am
Forum: Bug Reports
Topic: 1.5.369 crashes on wipe
Replies: 24
Views: 18487

Re: 1.5.369 crashes on wipe

Thanks Ivo, glad you found the information useful and look forward to hearing further from you once you've managed to figure out what's going on.

Thanks,

Richard
by richbandit
Wed Oct 09, 2019 5:03 pm
Forum: Bug Reports
Topic: 1.5.369 crashes on wipe
Replies: 24
Views: 18487

Re: 1.5.369 crashes on wipe

Hi Ivo, Apologies for making so many posts in quick succession, but I thought the more info you have the better you've have a chance to try and resolve this issue! Looks like I'm able to confirm it's definitely a memory related thing. I've now increased my virtual memory to the max allowed for 8GB R...
by richbandit
Wed Oct 09, 2019 9:48 am
Forum: Bug Reports
Topic: 1.5.369 crashes on wipe
Replies: 24
Views: 18487

Re: 1.5.369 crashes on wipe

Hi Ivo, I have a further update, not sure if this may help or not! I thought I'd try a completely different dataset to see what happens. Same imaging train, nothing changed, just a different target taken a couple of weeks earlier. This time, before the programme crashed at the same place in WIPE aga...
by richbandit
Wed Oct 09, 2019 8:59 am
Forum: Bug Reports
Topic: 1.5.369 crashes on wipe
Replies: 24
Views: 18487

Re: 1.5.369 crashes on wipe

Hi Ivo,

As a further update, I've just tried setting my virtual memory manually instead of letting Windows manage it automatically - set initial amount to 5120, max amount to 10250 (so double the size available) …… still crashes, exactly the same!

Oh well, that was worth a try ….

Thanks,

Richard
by richbandit
Wed Oct 09, 2019 8:37 am
Forum: Bug Reports
Topic: 1.5.369 crashes on wipe
Replies: 24
Views: 18487

Re: 1.5.369 crashes on wipe

Hi Ivo, I'll do my best to explain my process! FYI, my virtual memory is set to 'automatically manage paging file size' and currently allocated size is 5120MB. I note that the log file from my last failed attempt shows details for files loaded, compose, crop, bin, develop - then nothing else shown i...
by richbandit
Tue Oct 08, 2019 2:51 pm
Forum: Bug Reports
Topic: 1.5.369 crashes on wipe
Replies: 24
Views: 18487

Re: 1.5.369 crashes on wipe

Hi Ivo,

Just to confirm that I've gone back to v 1.4.352 and that works perfectly …..

I'll be interested to see if you find anything, or have any further advice!

Many thanks for your excellent support, as always,

Richard
by richbandit
Tue Oct 08, 2019 2:19 pm
Forum: Bug Reports
Topic: 1.5.369 crashes on wipe
Replies: 24
Views: 18487

Re: 1.5.369 crashes on wipe

Hi Ivo, Update - just tried v 1.6 (alpha) and still have exactly the same problem, with WIPE again - programme drops out (crashes) same as previously described. So the evidence would so far suggest something has changed between 1.4.352 (my last known working version) and 1.5.369 …. Actually, one thi...
by richbandit
Tue Oct 08, 2019 1:58 pm
Forum: Bug Reports
Topic: 1.5.369 crashes on wipe
Replies: 24
Views: 18487

Re: 1.5.369 crashes on wipe

Hi Ivo, Thanks for your prompt response. I have a feeling (it's only that, based on my experience of using previous versions) that the whole programme (all actions/modules) just seem to be taking somewhat longer to complete their respective tasks than they used to be …. it's just generally 'slower'....
by richbandit
Tue Oct 08, 2019 11:52 am
Forum: Bug Reports
Topic: 1.5.369 crashes on wipe
Replies: 24
Views: 18487

Re: 1.5.369 crashes on wipe

Hi Ivo, I'm new to this forum, so excuse me if I do anything out of turn! Been using Star Tools successfully for quite a while, terrific programme in every way! Now upgraded to 1.5.369 and, like others, I also find that it crashes when attempting to do a wipe - previous versions worked fine. Also ag...