Official StarTools support forum

Hi Ivo and Support Team, I looked to see if this question has been posed before (I am sure it has), but had no luck finding anything. I like to keep copies of the Startools log for image processes that turn out well, or for some that don't quite get to where I want to go and use the log as a referen...

Bravo Ivo! The 1.7 alpha w/GPU acceleration is really impressive! Thanks for all of your hard work and “no rest” attitude getting the issues with my AMD RX-570 graphics card resolved! Lots of new features to explore with this new alpha version, but the time that it takes ( or should I say the time i...

Hi Ivo, Thanks for responding! To answer your questions: Are you running the latest drivers for your graphics card? I was running a recent driver, but just updated to the latest "optional" driver dated 7/11/20. No help. Does the splash come up with "StarTools 7" before it crashes? Yes. It appears fo...

Here is the windows error log if it helps. Version=1 EventType=BEX64 EventTime=132392424259068750 ReportType=2 Consent=1 UploadTime=132392424261260587 ReportStatus=268435456 ReportIdentifier=f4b64cc5-cda3-4703-b9fa-6becea043b10 IntegratorReportIdentifier=492a03f5-1fdf-4d08-b857-d5e3b05b1418 Wow64Hos...

Hi Ivo and Startools Forum, I just downloaded version 1.7.402 alpha. When I execute the file StarTools-Windows64.exe, the Startools application runs fine. I really am looking forward to trying out the new version with its features. This is what I see in the "About" window. Startools About 1.7.402.pn...

Hi Ivo, Thanks a bunch! Also, thanks for looking up the star color profiles. Its good to know that the star colors and overall color balance are close to realistic. I tried another process not using the Life and HDR modules and did not see any difference in the stars. I also used the Legacy Preset i...

Thanks Ivo,

I will look into reprocessing in the morning. I will also upload the dataset tomorrow. Right now, it seems that my internet upload speed is very much reduced and the big fits file is chocking the upload down.

Thank you very much for your help with this.

Jim

Hi Ivo, Thank you so much for the detailed reply. My apologies to Burly for jumping in on this post, but as far as I can tell, we are having the same or similar issue. I just ran through a quick reprocess in Startools similar to the original image that I posted. The processing log is below. --------...

Hi Burly, Please excuse me for jumping in on your post. I have the same unresolved issue and I was hoping that my input might help with a response from the forum. I have the same halo issue. Not only on the brightest stars, but also on other bright stars. I am pretty sure that the stars are saturate...

I have had this issue of grey halo and I resolved it by making the star mask tighter to the stars. I make sure to never use a mask with Life module, problem solved. Compare these two images https://www.astrobin.com/6zres6/0/?nc=user And this one https://www.astrobin.com/6zres6/C/?nc=user The grey h...