Problem opening Tiff files

Questions and answers about problems with the software, modules or functionality.
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luigi
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Joined: Mon Dec 03, 2012 5:11 am

Problem opening Tiff files

Post by luigi »

Hi,

I'm new to StarTools, I'm evaluating the trial now and I noticed a problem with some Tiff files, if the Tiff contains a thumbnail then StarTools opens the thumbnail and not the full resolution image.
This happens for example with Tiff files developed by DxO Optics, the files that DXO saves can be opened in Photoshop but in StarTools the thumbnail is opened instead.

I'm sure this is a minor but that can be easy to fix.

Luis
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admin
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Re: Problem opening Tiff files

Post by admin »

luigi wrote:Hi,

I'm new to StarTools, I'm evaluating the trial now and I noticed a problem with some Tiff files, if the Tiff contains a thumbnail then StarTools opens the thumbnail and not the full resolution image.
This happens for example with Tiff files developed by DxO Optics, the files that DXO saves can be opened in Photoshop but in StarTools the thumbnail is opened instead.

I'm sure this is a minor but that can be easy to fix.

Luis
Should be an easy fix indeed. Would you be able to share such a TIFF file with me (may be through DropBox or similar service?). I've never come across a TIFF file like this! :think:
Ivo Jager
StarTools creator and astronomy enthusiast
luigi
Posts: 8
Joined: Mon Dec 03, 2012 5:11 am

Re: Problem opening Tiff files

Post by luigi »

I uploaded one of the offending Tiffs to dropbox.

Here's the link: http://dl.dropbox.com/u/2382937/_MG_2180_16bpa.tif
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Re: Problem opening Tiff files

Post by admin »

luigi wrote:I uploaded one of the offending Tiffs to dropbox.

Here's the link: http://dl.dropbox.com/u/2382937/_MG_2180_16bpa.tif
Many thanks Luis. I got the image and will investigate.

Cheers,
Ivo Jager
StarTools creator and astronomy enthusiast
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Re: Problem opening Tiff files

Post by admin »

1.3.192 (see download section) should fix your issue. :thumbsup:
Ivo Jager
StarTools creator and astronomy enthusiast
luigi
Posts: 8
Joined: Mon Dec 03, 2012 5:11 am

Re: Problem opening Tiff files

Post by luigi »

admin wrote:1.3.192 (see download section) should fix your issue. :thumbsup:
Ivo, it's fixed now and I can open my Tiffs. Thank you!
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